The Purity of Yame Tea, Your Promise of Health 🍵

JapanTeaWave specializes in selling Japanese tea made from domestically grown tea leaves, roasted in Yame City, Fukuoka Prefecture, Japan.

Yame Gyokuro

Gyokuro is a type of high-grade Japanese green tea. It is characterized by its strong sweetness and a unique flavor known as umami.

About Our Products 🍵

Experience the award-winning quality of our teas, celebrated for excellence with multiple accolades including first place at the World Green Tea Fair and the Ministry of Agriculture and Forestry Prize.

Our commitment to excellence is further solidified by rigorous certifications such as FSSC22000 and JAS Organic, ensuring every sip embodies the pinnacle of safety and organic standards

Frequently Asked Questions

What should I do if my item doesn't arrive?

If your item hasn't arrived, please note that we ship with a tracking number. Delays can occur due to the shipping service, leading to a later arrival than expected. In such cases, we recommend searching for "Missing Mail and Lost Packages" on the USPS website. Sometimes, USPS may hold the item without notification, so please check the status regularly. If the item still doesn't arrive, contact us for further assistance.

How can I cancel my order?

You can cancel your order anytime before it is shipped. Once the product is shipped, cancellations are not possible.

Can I change my order?

Yes, you can change your order at any time before it is shipped.

What is your return policy?

If you wish to return the product, you can do so within 90 days after its arrival for a full refund.

How long does delivery take?

Delivery typically takes between 10 to 20 days.

Who covers the shipping costs?

The shipping fee is covered by us, so there is no cost to you for shipping.

Which countries do you deliver to?

Currently, we only deliver to the United States.

What if my item arrives damaged?

If the item arrives damaged, we offer a full refund guarantee. Please contact us to initiate the refund process.

Which shipping carrier do you use?

We use Japan Post for shipping our products.